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How to Prepare for Your Lash Appointment

· Updated · Iris

Preparing for a lash appointment is simple: arrive with clean, makeup-free eyes, remove contact lenses if you can, and bring 2-3 inspiration photos. Clients who come with clean lids and clear style goals get smoother appointments and better retention. Here's exactly what to do — and what to avoid — before your Midtown appointment.

Clean, makeup-free eyes ready for a lash appointment at Iris Lash Studio NYC

What should you do on the day of your appointment?

Come with clean, makeup-free eyes — no mascara, eyeliner, or cream products on the lids — and skip heavy moisturizer near the lash line. Remove contact lenses if you can (bring a case), and wear a top you don't mind reclining in, since you'll be lying still for the length of the set.

  • •No mascara or oil-based products on lashes
  • •Arrive on time — mapping starts at your booked slot
  • •Bring 2-3 inspiration photos
  • •Eat beforehand; take a bathroom break before you start

What should you avoid before you arrive?

Avoid lash serums with prostaglandin analogs unless you've discussed them with your artist, and don't get a fresh brow tint or heavy facial the same morning if it leaves residue near the eyes. If you have eye irritation, conjunctivitis, or a stye, reschedule — extensions should only go on healthy eyes.

What should you do after you leave?

Keep lashes dry for the first 24 hours unless your artist gives different instructions, then follow the aftercare guide for cleansing, brushing, and product do's and don'ts. If you want to lock in Midtown availability, book your next refill before you leave.

Frequently Asked Questions

Arrive with clean, makeup-free eyes — no mascara, eyeliner, or cream products — remove contacts if you can, eat beforehand, and bring 2-3 inspiration photos.

No. Eye makeup and oil-based or cream products on the lids interfere with adhesive and mapping. Come with a clean lash line for the best retention.

Discuss it with your artist first. Serums with prostaglandin analogs in particular should be reviewed before your appointment rather than stopped or continued blindly.

Reschedule. Extensions should only be applied to healthy eyes, so any irritation, conjunctivitis, or stye means waiting until it clears.

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